Shipping and Returns Policy
Shipping
All Lorelite orders are shipped from Malaysia using FedEx as our preferred international carrier.
We partner with trusted global logistics providers to ensure reliable and secure delivery worldwide.
Delivery Options
Standard Shipping
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Complimentary on orders over $125 USD
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Flat rate $10 USD on orders under $125
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Estimated delivery: 4-6 business days
Express Shipping
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$17 USD
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Estimated delivery: 2–3 business days
All prices shown at checkout include taxes, duties, and import tariffs.
There are no additional fees upon delivery.
✦ Delivery timelines are estimates and may vary due to customs processing, peak periods, or holidays.
Returns & Exchanges (Global)
This policy applies to all orders worldwide.
Defective or Incorrect Items
If your order arrives damaged or incorrect:
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We will arrange a replacement at no additional cost
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Return shipping will be covered by Lorelite
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Replacement items are shipped via standard delivery
Change of Mind
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Returns accepted within 14 days of delivery
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Return shipping is the customer’s responsibility
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Refunds are issued as store credit or exchange only
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Cash refunds are not offered for change-of-mind returns
Returned items must be unused, unwashed, and in original condition.
Final Sale Items
Items purchased on discount, with promotional codes, or during sales are final sale.
Final sale items are not eligible for returns or refunds, unless received defective or incorrect.
Order Cancellations
Orders are typically processed within 24 hours.
If you need to cancel, please contact us immediately.
Once an order has been processed for shipping, cancellations are no longer possible. Eligible returns may still apply under this policy.
Our Commitment
Every Lorelite piece is designed as an enduring accessory, produced in limited quantities and finished with care. We stand behind our products and aim to offer a transparent, reliable experience from checkout to delivery.