Shipping
Every Lorelite piece is thoughtfully crafted and shipped directly from our atelier in Malaysia to your doorstep.
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Standard Shipping
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Complimentary on orders over $100: 5–7 business days.
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Orders under $100: Flat rate of $8 USD.
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Express Shipping Upgrade: 2–3 business days for $15 USD.
All prices shown at checkout include taxes, duties, and import tariffs — no hidden fees.
✦ Note: During holidays or peak seasons, slight delays may occur.
Returns & Exchanges
We want you to love your Lorelite accessory. Our return policies are designed to ensure fairness while reflecting the nature of international and local logistics.
For International Orders
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Defective or Incorrect Orders
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If your item arrives damaged or incorrect, we’ll replace it at no additional cost.
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Replacement shipping is free via standard delivery.
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We’ll also cover the cost of returning the original item.
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Change of Mind or Preference
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Returns accepted within 14 days of delivery.
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Customers are responsible for return shipping costs.
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Refunds provided as store credit or exchange only (no cash refunds).
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For Malaysia & Singapore Orders
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Defective or Incorrect Orders
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Same replacement and free return policy as above.
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Change of Mind or Preference
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Returns accepted within 14 days of delivery.
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Customers may choose cash refund, store credit, or exchange.
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Return shipping may be at customer’s expense unless otherwise stated for local promotions.
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Final Sale Items
Items purchased on discount, with coupons, or as part of a promotion are final sale and not eligible for returns or refunds, unless damaged or incorrect.
Cancellations
Orders are generally shipped within 24 hours. If you wish to cancel, please contact us immediately. Once processed for shipping, we are unable to cancel — but your order may still qualify under our Returns Policy.
Our Commitment
Every Lorelite piece reflects our promise of style with purpose and quality craftsmanship. Selected collections feature limited-edition runs with artisanal finishing, while others highlight fabrics rooted in heritage traditions. Each accessory is designed to complement any look, season after season, with ease.